Full payment must be made at the time of booking. We prefer payment by Visa or MasterCard credit/debit cards, online bank transfers via Union Western. For walk-in bookings, we also accept cash payments.
Once your booking has been successfully completed, a Booking Confirmation will be issued and sent to the email address provided in your booking form. You MUST show your Booking Confirmation(s) upon check-in at the Hotel, together with your original valid photo identification document (passport, driver's license or other identification card or document as the Hotel may require). If you do not receive your Booking Confirmation(s) within twenty-four (24) hours from the time of booking, please contact us via email - email@example.com.
The 'Guest' named in the Booking Confirmation must be the person staying at the Hotel otherwise we reserve the right to cancel the booking.
You may check available room status and make a reservation through the following steps:
At all times during the booking process, you will be advised to ensure accuracy of your booking details (stay dates, room types, room rates, number of guests. Bookings are accepted subject to room availability.
We are now prefer 3 main methods of Payment
1/ Fast & safe Payment via Western Union Bank (Bank fee is required)
Firstly: You go to the bank with Western Union’s logo on
Secondly: Fill -in form, including inform of sender & receiver such as: Name, ID, address… with exactly amount of transfer money, then you will be given 10 control numbers, and then you can provide them for us to get the money. You will be advised very carefully by bank staff.
After 5 – 10 minutes, we can receive your transfer money via Western Union in Vietnam. It is very fast & safe
2/ Payment via Credit Card (3 % bank fee of the total amount will be charged)
We will send you the Payment from, then you should complete fill in it and leave your signature on, after that return it together with scan of your credit card in 2 faces and send them together with your whole group’s passport. This payment method is applied for Paying via Credit Card (Master or Visa only)
After receiving your payment deposit, we will send you the service confirmation in 24h business hour working time
3/ Payment in cash
For balance, you can easily settle it directly at the hotel, upon your arrival
Guests are not permitted to smoke in rooms or lobby areas.
All children (a person under 16 years of age) staying at the Hotel must be accompanied by an adult and must be supervised by an adult at all times.
Extra beds are available upon your request. However, these are limited and subject to availability. Additional charges may apply. Please check at the time of booking.
Pets are not allowed at the Hotel
Room rates shown on Thaison Palace Hotel website are charged on a per room per night basis. Buffet Breakfast is included in the room rate
Check-in & check-out
Check-in: After 14.00 pm
Check-out: At 12.00 noon time